canadadry1 Posted March 1, 2007 Share Posted March 1, 2007 (Also posted in the general discussion) Has anyone out there had good or bad dealings with Lucky Model.com.....I put in an order almost two weeks ago (paying by PAYPAL) and I've gotten no invoice and my order is still sitting in their "processing" box. All the items were listed "in stock" and "available" but so far nothing. I've emailed them twice now and haven't gotten any response. Anyone got anything? Chris Quote Link to post Share on other sites
Vliegenier Posted March 1, 2007 Share Posted March 1, 2007 (edited) So good I'll ever buy from them again . Typed too quickly .... Only negative is the import taxes, but that's not their fault . :) Stef Edited March 1, 2007 by Vliegenier Quote Link to post Share on other sites
afterburner Posted March 1, 2007 Share Posted March 1, 2007 I have had great luck with Raymond and Luckymodel.com- I'll stand by him 100% Quote Link to post Share on other sites
lekkertakkies Posted March 1, 2007 Share Posted March 1, 2007 In three months I have placed 7 orders with them - all of different compositions. Tools and kits, kits only, tools and paints, aftermarket, paints, tools, etc. The only time I ever had a problem was when my post office forgot to send me a delivery notification. Most of the parcels took about 1.5 to 3 weeks to arrive in my hands. I live in South Africa Almost all of my emails (order enquiry's) have been answered between 30 minutes or a few hours after sending them an enquiry. I am definatly gonna buy from them again. Raymond (the owner) also frequents these forums, chances are if he sees this message he'll PM you or something Quote Link to post Share on other sites
jwest21 Posted March 1, 2007 Share Posted March 1, 2007 I might be wrong, but I think it is Chinese New Year, when orders tend to slow down there for a couple weeks. I have ordered from them 3 or 4 times with no problems and quick service. They also reply to email rather quickly. Quote Link to post Share on other sites
jonbryon Posted March 2, 2007 Share Posted March 2, 2007 (edited) I'll add to the chorus of 'they're great' platitudes - I've ordered from them quite a few times recently. I've two gripes: 1. Why is their shipping to mainland China more expensive than to the US? 2. Their 'in stock' descriptions can be incorrect - I ordered a Hase F-104DJ that turned out to be out of stock and it took an email from me to establish this. They are excellent at replying to emails though and easily changed my order to the F-104D. Cheers Jon (whose wife is taking him on a model plane buying trip to Hong Kong today - how lucky am I?) Edited March 2, 2007 by jonbryon Quote Link to post Share on other sites
newca96 Posted March 2, 2007 Share Posted March 2, 2007 I have to admit, jonbryon's first question is what I concerned, the shipping fee to Shanghai is more higher than regular HK based dealers, more like shipping from Japan to China. But, I have to admit also, I got what I paid for everytime, their ordering system is more sweet than some other webshop(they are also very kind), for example, I order 10 items together, they could be send to me in 3 or 4 packages, coz it's hare for LM to collect all I want at one time or keep all of them for one single pack, they just send me what they got this week, and maybe the next week I got some others, and above all, NO ADDITIONAL FEE! I can live with that no problem, coz LM did try to help me get all I want. Quote Link to post Share on other sites
dagger00 Posted March 2, 2007 Share Posted March 2, 2007 I haven´t got any problems buying there. i have put more than 9 oreders in the past two months and all arrived in pristine condition......And they made a long journey....to Argentina...and arrived!!! Quote Link to post Share on other sites
Phantom726 Posted March 2, 2007 Share Posted March 2, 2007 Just to second the previous comments: I've ordered from LM quite a few times and service has always been speedy and polite. Record is 4½ days from ordering to actual delivery. And we are talking from HK to Denmark here!!!!!. Can only give them my very best recommendations. Bjarne Quote Link to post Share on other sites
jonbryon Posted March 5, 2007 Share Posted March 5, 2007 I have to admit, jonbryon's first question is what I concerned, the shipping fee to Shanghai is more higher than regular HK based dealers, more like shipping from Japan to China.But, I have to admit also, I got what I paid for everytime, their ordering system is more sweet than some other webshop(they are also very kind), for example, I order 10 items together, they could be send to me in 3 or 4 packages, coz it's hare for LM to collect all I want at one time or keep all of them for one single pack, they just send me what they got this week, and maybe the next week I got some others, and above all, NO ADDITIONAL FEE! I can live with that no problem, coz LM did try to help me get all I want. newca96, Where do you order from in China/HK other than Luckymodel? I want to get Trumpeter's new Panther, but find it faintly ridiculous that I can't get one in China and have to order it from Hong Kong (which is quite expensive on postage). There is a small model shop in Zhengzhou, but they carry no Trumpeter aircraft - only armour (although I may try and see if they can order me one). Which companies offer better shipping prices to the mainland? I did email Luckymodel to find out why it costs more to mail a package across the border than across the Pacific, but, although they replied, I still don't know why! Cheers Jon Quote Link to post Share on other sites
newca96 Posted March 5, 2007 Share Posted March 5, 2007 OMG, you are coming from Zhengzhou, and you talking about how hard getting Trumpeter kits, are you joking? hehe, as we know, Trumpeter always sell their kits late about one or two seasons inside China after the release date in US market, don't panic, they will come to you eventually... Long wait, but cheaper price, satisfied? Is the small shop you said is Jin Yi model? Go to www.sonicmodel.com to ask them for what you want. Quote Link to post Share on other sites
jonbryon Posted March 5, 2007 Share Posted March 5, 2007 OMG, you are coming from Zhengzhou, and you talking about how hard getting Trumpeter kits, are you joking? hehe, as we know, Trumpeter always sell their kits late about one or two seasons inside China after the release date in US market, don't panic, they will come to you eventually... Long wait, but cheaper price, satisfied? Is the small shop you said is Jin Yi model? Go to www.sonicmodel.com to ask them for what you want. Not sure of the name of the model shop I know - mainly RC and armour there, only about 10 aircraft kits (plus a lot of old Matchbox Dornier floatplane models!). I'll follow up the website you've recommended - thanks! Jon Quote Link to post Share on other sites
Azor Posted March 6, 2007 Share Posted March 6, 2007 (edited) (Also posted in the general discussion)Has anyone out there had good or bad dealings with Lucky Model.com..... Never bad dealings. Just good experiences. It is by far one of my preferred hobyshops. Their prices and service rules. Azor, from Chile Edited March 6, 2007 by Azor Quote Link to post Share on other sites
VFA-103guy Posted March 6, 2007 Share Posted March 6, 2007 (edited) (Also posted in the general discussion)Has anyone out there had good or bad dealings with Lucky Model.com.....I put in an order almost two weeks ago (paying by PAYPAL) and I've gotten no invoice and my order is still sitting in their "processing" box. All the items were listed "in stock" and "available" but so far nothing. I've emailed them twice now and haven't gotten any response. Anyone got anything? Chris Man..you haven't ordered anything from us yet have you? ;) Just kidding around dude. Seriously, Raymond (Chung) and his crew will treat you right. Edited March 6, 2007 by VF-103guy Quote Link to post Share on other sites
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