ftauss Posted February 8, 2011 Share Posted February 8, 2011 Ordered from them couple weeks ago. Nothing past the confirmation, Now website not available. Misterkit.com They don't answer emails, and I'm about ready to start the process to get my money back. The only thing I really wanted was the Tauro decals and ordered some other items to amortize shipping, which I think was way to high anyway. I've heard they were good and had a good catalog, but... Frank Quote Link to post Share on other sites
thegoodsgt Posted February 8, 2011 Share Posted February 8, 2011 Though it's odd that they're not responding to email, I would give your order a couple more weeks. Their web site may be offline for maintenance. I've ordered from them twice with success. Quote Link to post Share on other sites
kurnass77 Posted February 9, 2011 Share Posted February 9, 2011 I think it is down for maintenance as it has already said thegoodsgt;Misterkit is my usual shop online (especially for after market products ) and although a little dear has always been efficient, fast and friendly in my experience (shipments usually arrive at my house in two days!) and when Monday afternoon I am connected to their site that were not open I almost had a heart attack .... Gianni Quote Link to post Share on other sites
ftauss Posted February 11, 2011 Author Share Posted February 11, 2011 Well, multiple emails to Misterkit and to their payment processor sella.it have resulted in ... silence. Found Misterkitusa.com. Phone # doesn't work. Emailed. Checked the bank statement, I believe they overcharged me on top of everything else. Called the bank and had the charged reversed pending an "investigation". Sorry guys. <_< I think it is down for maintenance as it has already said thegoodsgt;Misterkit is my usual shop online (especially for after market products ) and although a little dear has always been efficient, fast and friendly in my experience (shipments usually arrive at my house in two days!) and when Monday afternoon I am connected to their site that were not open I almost had a heart attack ....Gianni Quote Link to post Share on other sites
stevehnz Posted February 12, 2011 Share Posted February 12, 2011 I'm sorry to hear this, I got a kit & decals from Misterkit in Italy in January & found their service second to none, they even charged me less for postage than their automatic checkout indicated when I queried it. I'd hoped to trade with them again so heres hoping they can resolve whatever it is thats keeping them down. The link to Mister kit .com gives (as far as I can translate) service temporarily suspended, sorry for the inconvenience. HERE. Steve. Quote Link to post Share on other sites
thegoodsgt Posted February 12, 2011 Share Posted February 12, 2011 I'm trying to remain optimistic until we hear something definitive from our Italian friends. Quote Link to post Share on other sites
Alex.B Posted February 13, 2011 Share Posted February 13, 2011 Hallo! I've just checked the website and I had a page with "service temporarily not available". So the word "temporarily" gives us hope. Anyway, I will be in milan on wednesday and because I need some tamiya paints I will go to visit their shop. So, if their website will be still offline I'll let you know if the shop is still open... Quote Link to post Share on other sites
Bonehammer73 Posted February 15, 2011 Share Posted February 15, 2011 Not to spread panic, but I have received a "phishing" email today ("TO PROTECT THE CREDIT CARD", verbatim) :) and the link led to: www.misterkit.com/catalog/images/dvd/titolari-cartasi-online The email to which I received the phishing email is unrelated to the one I use for online purchases. I suspect that the Misterkit site has been hacked for unlawful purposes. I am and remain a satisfied customer of theirs, however. Quote Link to post Share on other sites
thegoodsgt Posted February 15, 2011 Share Posted February 15, 2011 Their web site is back up. Quote Link to post Share on other sites
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