Model-Junkie Posted February 24, 2012 Share Posted February 24, 2012 Has anyone bought from Airline hobby Supplies before? I have seen them around for a while and although I could not find any reviews for the company, I decided to go ahead and place an order as they had some items that are not available anywhere else. My order has been processing for around 2 weeks, I have contacted the store for an update I was advised that they recently moved and was running a bit behind and to wait another 2 weeks... Their website did advertise a recent move but stated that they were back up and running. Are these guys usually better at shipping out orders or are they typically slow? Quote Link to post Share on other sites
ian_maw Posted February 24, 2012 Share Posted February 24, 2012 I used to deal with AHS quite regularly a few years ago. The guy who runs it has a full time job with the airlines, and travels quite a bit. Don't worry, if he recieved your order, he will fill it as soon as he can. Quote Link to post Share on other sites
camaroz06 Posted February 24, 2012 Share Posted February 24, 2012 Shipping might take a bit, no complaints though. Hes always filled my orders. Quote Link to post Share on other sites
GEH737 Posted February 25, 2012 Share Posted February 25, 2012 I've ordered from them a number of times without any problems - not a big operation - but certainly trustworthy. Hitch Quote Link to post Share on other sites
Jennings Posted February 25, 2012 Share Posted February 25, 2012 "The store" is Russ Brown's garage. Quote Link to post Share on other sites
CUPRAR Posted February 25, 2012 Share Posted February 25, 2012 Yeah Russell is as good as gold, I order all my braz and contrails bits from him Quote Link to post Share on other sites
Nick L Posted February 25, 2012 Share Posted February 25, 2012 He is good in my experience. Sometimes shipping can be a bit slow (understandable since it's not his full-time job) but the last few times I've ordered from him he shipped my orders out quickly. He always replies promptly to my emails too. Definitely trustworthy IMO. Quote Link to post Share on other sites
SkywestCL65 Posted February 25, 2012 Share Posted February 25, 2012 As others have said, this isn't Russ' day job and he was having some problems with his internet service I believe. I've placed two orders recently and he just filled one. His website says he's getting to the orders and be patient. I've done a ton of business with Russ over the years and highly recommend him. Quote Link to post Share on other sites
Model-Junkie Posted February 26, 2012 Author Share Posted February 26, 2012 Thanks to everyone for their input. I did not know that the site was more of a side job so I now understand the longer time needed to process orders. Quote Link to post Share on other sites
Mike J. Idacavage Posted February 26, 2012 Share Posted February 26, 2012 Hi Model-Junkie! I will also support the different posts that are in this thread. I have been buying kits & decals from Russ since he was located back in Canada over 10 years ago, and have always been happy with his sevice. That said, he will take some time to get an order out, but there should not be a concern. I placed an order with Russ in January and my order is still shown as processing. I know it will eventually worries here. Have fun modeling! Mike Quote Link to post Share on other sites
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