Pep Posted July 12, 2012 Share Posted July 12, 2012 looks nice! lot faster! but why no countdown clock to the unveil? :P Quote Link to post Share on other sites
gkwan Posted July 12, 2012 Share Posted July 12, 2012 To be flat out honest, by pre-announcing it and putting a date or time on it just puts an unnecessary artificial deadline on yourself. The goal was to get it right the first time and not keep postponing it if you find issues. We already found a few bugs doing the transition (about 50 SKUs out of about 30,000 SKUs got missed and will be reinstated later this evening). Hope you all like it. I have put in countless hours into this project and we are finally just about done. Quote Link to post Share on other sites
blunce Posted July 12, 2012 Share Posted July 12, 2012 first 20 seconds opinion-- looks great! Noticed a new(?) option to sign up for a newsletter; done! Later, I got window shopping to do! Quote Link to post Share on other sites
Liberator24 Posted July 12, 2012 Share Posted July 12, 2012 Ok...what am I doin wrong? I cant get in. -Jim Quote Link to post Share on other sites
KursadA Posted July 12, 2012 Share Posted July 12, 2012 (edited) Looks good, but may I ask why you decided against showing the exact number of the items in the inventory? As a customer, it was useful to see how many of an item you had in stock. As a manufacturer, it made it convenient to see how well my products were selling. It was one of my most helpful indicators of how well a decal sheet was doing (I had an automated script that pulled your inventory data of my products every morning, and generated a weekly graph automatically), and now it's gone.. Edited July 12, 2012 by KursadA Quote Link to post Share on other sites
Wolfgun33 Posted July 12, 2012 Share Posted July 12, 2012 Very nice update. I really like it. Although not showing exactly haow many are in stock does kinda suck. Quote Link to post Share on other sites
RiderFan Posted July 12, 2012 Share Posted July 12, 2012 Did they wipe out existing accounts? My email/account information no longer seems to work. Quote Link to post Share on other sites
k5ikl Posted July 12, 2012 Share Posted July 12, 2012 Did they wipe out existing accounts? My email/account information no longer seems to work. Me neither. I can't log in using my current log in and password.??? Quote Link to post Share on other sites
gkwan Posted July 12, 2012 Share Posted July 12, 2012 You will need to create a new account. There was no way to move accounts/passwords securely, so chose to play it safe and have everyone set up new accounts. Quote Link to post Share on other sites
Andrzej_MT Posted July 12, 2012 Share Posted July 12, 2012 From initial inspection it looks OK, but there are 2 things I really do not like. First, as some of you mentioned above, there is just "in stock" "not in stock" indicator, no real time inventory number anymore. This is really bad for customers, and I think she shop lost it`s adventage over competitors by deleting this functionality. Just an examle, when I see the shop has 50 models in stock (some hot, super specials) I am not in a hurry, I can buy it in the evening, browse the shop, buy some extras (read spend more money). I have time, I am not rushed by shiop to take actions, I am comfortable. But If I see you have something just "in stock" I am beginig to get nervious - should I buy it right now, or can I buy it later, but is there enough for everybody... I feel I am over some pressure and I don`t like to be, I prefer to make my shopping decisions in comfortable conditions. No stock number is probably good for the shop and can lead to more "quick buying decisions" but it is bad for customers - without whitch the shop is just nothing. The second thing is that it seems there is no "signout" button anywhere. To exit a session you need to clear cookies from your computer and browser. Is it really the way you intended the shop should operate ? Is it safe ? Think about shared computers, no cookie cleared, no logout and your customers could have problems. Security problem. So summing it up, I am really not happy about lack of live stock status and possible security issiue, the rest (great prices, great selection, speed) is and I hope will be perfect. Quote Link to post Share on other sites
dbsmith88 Posted July 12, 2012 Share Posted July 12, 2012 Very slick! Definite improvement! Quote Link to post Share on other sites
signals Posted July 13, 2012 Share Posted July 13, 2012 fast I like it and the feature to search by using 1/48 as opposed to 1:48 is back...though not fully working... Quote Link to post Share on other sites
Maker Posted July 13, 2012 Share Posted July 13, 2012 Nice update on the site! fast I like it and the feature to search by using 1/48 as opposed to 1:48 is back...though not fully working... It would be nice if you could "sort by" scale in the Super Specials category and other categories live civilian aircraft. Quote Link to post Share on other sites
Shawn C. Posted July 13, 2012 Share Posted July 13, 2012 Just an examle, when I see the shop has 50 models in stock (some hot, super specials) I am not in a hurry, I can buy it in the evening, browse the shop, buy some extras (read spend more money). I have time, I am not rushed by shiop to take actions, I am comfortable. But If I see you have something just "in stock" I am beginig to get nervious - should I buy it right now, or can I buy it later, but is there enough for everybody... I feel I am over some pressure and I don`t like to be, I prefer to make my shopping decisions in comfortable conditions. No stock number is probably good for the shop and can lead to more "quick buying decisions" but it is bad for customers - without whitch the shop is just nothing. Have you tried decaf? Ha, just had to say it. I really am kidding! Gordon, I concur that the actual number of items in stock was a handy feature. Quote Link to post Share on other sites
Modelmkr Posted July 13, 2012 Share Posted July 13, 2012 Have you tried decaf? Ha, just had to say it. I really am kidding! Gordon, I concur that the actual number of items in stock was a handy feature. More than handy, it was what set SB apart from every other e-tailer. What they have now is the same as most other on-line shops that have the same in stock/out of stock notation. <_< I see this as a huge move backwards and hope that it is possible for Gordon to re-introduce this feature. If not, the front page needs to be amended as advertising "real time inventory" is no longer an accurate portrayal of thier web site. The shopping experience I had with SB was a unique one... very much like being there in person with that inventory system. Now "in stock" may quickly become "out of stock" as you leisurely shop and then finally go to the check out... no way to know if you should act quickly or not. I can take part in that kind of frustrating shopping experience at any other of the many on-line shops that have the same inventory system. I'm sorry to say Gordon, Sprue Brothers unique shopping experience is gone... setting the standard does not seem as paramount anymore :( Quote Link to post Share on other sites
gkwan Posted July 13, 2012 Share Posted July 13, 2012 (edited) Absolutely nothing has changed about us having real time inventory. If we have 6 in stock, the new system will only allow a total of 6 to be sold. This is exactly how the prior system worked. Most others who claim to have real time inventory did not have really have real time inventory - they actually just did periodic updates. Our system (before and now) keeps track of what is available and what is sold as it happens instantly. Edited July 13, 2012 by gkwan Quote Link to post Share on other sites
Spaced Marine Posted July 13, 2012 Share Posted July 13, 2012 Absolutely nothing has changed about us having real time inventory. If we have 6 in stock, the new system will only allow a total of 6 to be sold. This is exactly how the prior system worked. Most others who claim to have real time inventory did not have really have real time inventory - they actually just did periodic updates. Our system (before and now) keeps track of what is available and what is sold as it happens instantly. And that is why I shop with you more than any where else. Thank you for not changing that. Quote Link to post Share on other sites
Neo Posted July 13, 2012 Share Posted July 13, 2012 Absolutely nothing has changed about us having real time inventory. If we have 6 in stock, the new system will only allow a total of 6 to be sold. This is exactly how the prior system worked. Most others who claim to have real time inventory did not have really have real time inventory - they actually just did periodic updates. Our system (before and now) keeps track of what is available and what is sold as it happens instantly. Thats great but it was nice to display it :P Quote Link to post Share on other sites
shake zula the mic rula Posted July 13, 2012 Share Posted July 13, 2012 Like what everyone else has said, it's a definite improvement. I do miss the real time inventory counter though, but for me that's not a deal breaker. You guys are still amazingly fast when you ship something, but then again, I live about 40 miles from your location, so that's probably why haha. Tim Quote Link to post Share on other sites
Bigasshammm Posted July 13, 2012 Share Posted July 13, 2012 When are you going to stock autos and bikes? Missing a large chunk of my money. Quote Link to post Share on other sites
Dave Williams Posted July 13, 2012 Share Posted July 13, 2012 When are you going to stock autos and bikes? Missing a large chunk of my money. Have you been to the revised website? One of the tabs at the top is Automotive and it looks like they have a number of kits in stock. Quote Link to post Share on other sites
RiderFan Posted July 13, 2012 Share Posted July 13, 2012 You will need to create a new account. There was no way to move accounts/passwords securely, so chose to play it safe and have everyone set up new accounts. We've also lost our transaction history though. Quote Link to post Share on other sites
JasonW Posted July 13, 2012 Share Posted July 13, 2012 This thread reminds me of an old adage: You can please some of the people all of the time, and all of the people some of the time, but you cannot please all of the people all of the time. Quote Link to post Share on other sites
Pep Posted July 13, 2012 Author Share Posted July 13, 2012 I miss the counter as well :( I can't count how many times I have purchased something that was down to one or two units left, instead of waiting until I needed a couple of more things to save on shipping. Quote Link to post Share on other sites
dmk0210 Posted July 13, 2012 Share Posted July 13, 2012 (edited) The Related Items doesn't work well at all. When looking at a 1/48 Bronco RQ-1 Predator for example (browsed through aircraft / 1/48 / Post WW2-US Air Force), it's showing seven 1/35 Bronco Armor products and one Bronco 1/48 aircraft. So basically, it mostly shows unrelated items made by the same manufacturer. :wacko: Didn't it used to show accessories that went with the kit you are looking at? Edited July 13, 2012 by dmk0210 Quote Link to post Share on other sites
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