Flyingfortress Posted December 6, 2013 Share Posted December 6, 2013 Desktop puter works fine but when I try to access the forums on my laptop I get a single line of text that says "Unable to determine your IP address." I'm not sure what that means or what to do. Any help? Thanks in advance. Quote Link to post Share on other sites
Neo Posted December 6, 2013 Share Posted December 6, 2013 Looks like you might be accesing the old url from you laptop Try to acces from the arc home page If not Clear cacje from browser IF not renew your dns from your laptop command prompt (google search will give you the command) Quote Link to post Share on other sites
Flyingfortress Posted December 6, 2013 Author Share Posted December 6, 2013 I'm trying to access from the homepage. Everything else you said I have no clue about. Quote Link to post Share on other sites
Flyingfortress Posted December 7, 2013 Author Share Posted December 7, 2013 Bump Quote Link to post Share on other sites
signals Posted December 7, 2013 Share Posted December 7, 2013 I have the same issue accessing ARC from work. Used to be able to do so just fine..tried all the ways mentioned to no avail! Quote Link to post Share on other sites
habu2 Posted December 7, 2013 Share Posted December 7, 2013 Your main page may be an older cached copy, try refreshing the main page before clicking the forum link. Quote Link to post Share on other sites
Neo Posted December 7, 2013 Share Posted December 7, 2013 this might help clear cache renew DNS clicky the issue in most cases is that the dns still has the old ip of the forums server. when you renew your dns your network will point to the right place Quote Link to post Share on other sites
volzj Posted December 8, 2013 Share Posted December 8, 2013 this might help clear cache renew DNS clicky the issue in most cases is that the dns still has the old ip of the forums server. when you renew your dns your network will point to the right place I've done all of these multiple times, but when using my Verizon LTE wireless card I still get "Can't determine IP address" My home wireless and every hotel wireless (and I use a LOT of them) connection works fine. It's getting VERY frustrating... Quote Link to post Share on other sites
thegoodsgt Posted December 8, 2013 Share Posted December 8, 2013 I get that error on my iPhone but not at home. Gremlins.... Steven Brown Scale Model Soup Quote Link to post Share on other sites
Neo Posted December 8, 2013 Share Posted December 8, 2013 I've done all of these multiple times, but when using my Verizon LTE wireless card I still get "Can't determine IP address" My home wireless and every hotel wireless (and I use a LOT of them) connection works fine. It's getting VERY frustrating... Last thing you can try is to go in your network settings when using your verizon card , in the ip settimg change your prefered DNS. Run a google search for google public dns. Enter that info. This happens when some provider have outdated dns data. I had similar issues with videotron. DNS so i set up the google one in my router at home Quote Link to post Share on other sites
volzj Posted December 8, 2013 Share Posted December 8, 2013 Last thing you can try is to go in your network settings when using your verizon card , in the ip settimg change your prefered DNS. Run a google search for google public dns. Enter that info. This happens when some provider have outdated dns data. I had similar issues with videotron. DNS so i set up the google one in my router at home The problem is it is my company laptop and I don't have administrative privileges to do that. I still don't understand why the forums are absolutely the only site I can't access from my laptop on the LTE card, including a number of other forums. It does seem I'm not alone. But unlike Steven above, my iPhone is fine. Quote Link to post Share on other sites
Vince Maddux Posted December 8, 2013 Share Posted December 8, 2013 I've tried all of this myself to no avail. I found that using proxy severs at home works for me. Just Google proxy servers and you will get a lot of web based ones that all you have to to is put in the url and go. Hopefully this problem won't last forever Quote Link to post Share on other sites
volzj Posted December 8, 2013 Share Posted December 8, 2013 (edited) I've tried all of this myself to no avail. I found that using proxy severs at home works for me. Just Google proxy servers and you will get a lot of web based ones that all you have to to is put in the url and go. Hopefully this problem won't last forever That worked, but seems like an extreme to have to go through just to access the forums. Thanks Vince. Edited December 8, 2013 by volzj Quote Link to post Share on other sites
Slartibartfast Posted December 13, 2013 Share Posted December 13, 2013 Same problem for me. I can access the forum from anywhere but home on both this iPad and my laptop. Quote Link to post Share on other sites
Jennings Posted December 13, 2013 Share Posted December 13, 2013 I have the same problem with my iPhone when using 4G LTE. When I connect on the iPhone through a WiFi connection I don't get it. No other web site has given me this problem. Quote Link to post Share on other sites
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