mlicari Posted June 3, 2016 Share Posted June 3, 2016 So I ordered the Airfix Battle of Britain 75th Anniversary set from Amazon, which includes four 1/72 kits, a stand and some other goodies. It's a sizable box, and I ordered a few other things as well. On my doorstep, I got two boxes of books and my other things, and this.... They just slapped a shipping label on the kit box and sent it! Amazingly, just one side was somewhat crushed, and it looks like it had been opened since the tape on one side was off, but everything is in there and ok. Still, not sure I'll order kits from Amazon again. <_</> Quote Link to post Share on other sites
Don Posted June 3, 2016 Share Posted June 3, 2016 Was that fulfilled by Amazon or a vendor who sells on Amazon? Either way its certainly not good and nothing that I have ever seen from Amazon before and I order a ton off of Amazon. Heck I just got a bunch of kits and supplies from Amazon yesterday and it was all well packed and safe and sound. I would definitely send whomever an email stating that sending model kits or anything like that isn't a good idea. My two cents. Quote Link to post Share on other sites
mlicari Posted June 3, 2016 Author Share Posted June 3, 2016 Was that fulfilled by Amazon or a vendor who sells on Amazon? Either way its certainly not good and nothing that I have ever seen from Amazon before and I order a ton off of Amazon. Heck I just got a bunch of kits and supplies from Amazon yesterday and it was all well packed and safe and sound. I would definitely send whomever an email stating that sending model kits or anything like that isn't a good idea. My two cents. It was fulfilled by Amazon (Prime). I order stuff from them all the time, but I wonder if they're getting sloppy? Quote Link to post Share on other sites
Don Posted June 3, 2016 Share Posted June 3, 2016 It was fulfilled by Amazon (Prime). I order stuff from them all the time, but I wonder if they're getting sloppy? I have Prime as well and I have never in all my years ever seen such a thing from Amazon. I personally don't think they as a company are getting sloppy but someone there was when they filled your order. Like I said, write or call them see what's up and why that happened. Hope it all works out. Quote Link to post Share on other sites
Kurt H. Posted June 3, 2016 Share Posted June 3, 2016 There is also a place under your account info or open orders where you can leave feedback for the packaging. In this case I would also contact customer service. Quote Link to post Share on other sites
nerdling Posted June 3, 2016 Share Posted June 3, 2016 It was fulfilled by Amazon (Prime). I order stuff from them all the time, but I wonder if they're getting sloppy? I get stuff through Amazon Prime all the time and have never seen anything shipped this way. I wonder if it was somebody's first day or last day lol. Quote Link to post Share on other sites
dnl42 Posted June 3, 2016 Share Posted June 3, 2016 ... I wonder if it was somebody's first day or last day lol. Maybe first, last, and only? Anyway, Amazon gets a lot of my money--gotta keep two German Shepherd Dogs in kibble and treats--and I too have also never experienced packaging like that. Quote Link to post Share on other sites
viper730 Posted June 3, 2016 Share Posted June 3, 2016 Yep that would chaff me big time...I love to carefully cut out the box art and save it when it is really nice or a special edition....This one would be an extra special edition with that shipping label right on the front..I'd definitely leave some choice feedback for this one.... Quote Link to post Share on other sites
TaiidanTomcat Posted June 3, 2016 Share Posted June 3, 2016 Amazon has never done that to me. Always a box within a box Quote Link to post Share on other sites
Platycqb Posted June 3, 2016 Share Posted June 3, 2016 (edited) I stand corrected. Edited June 3, 2016 by Platycqb Quote Link to post Share on other sites
Model-Junkie Posted June 3, 2016 Share Posted June 3, 2016 (edited) To be fair to Amazon, the product page states "This item's packaging will indicate what is inside. To cover it, select Ship in Amazon box on the checkout page" Since the package is damaged, you can select a return or exchange on your Amazon order page and Amazon will provide you with a return label to send the damaged item back and they will send you a replacement. Edited June 3, 2016 by Model-Junkie Quote Link to post Share on other sites
Don Posted June 3, 2016 Share Posted June 3, 2016 To be fair to Amazon, the product page states "This item's packaging will indicate what is inside. To cover it, select Ship in Amazon box on the checkout page" Good catch as I have never seen that before nor this (also found in the link you provided): "Ships from and sold by Amazon.com in easy-to-open packaging." "Easy to open packaging" basically means that if the item is already well packed at the manufacturers location then it will ship in the same packaging. I will be looking for these two descriptions from now on. Quote Link to post Share on other sites
ElectroSoldier Posted June 3, 2016 Share Posted June 3, 2016 Never seen that before from Amazon! Even flat packs come in an outer box. I would write and complain myself. Quote Link to post Share on other sites
mlicari Posted June 3, 2016 Author Share Posted June 3, 2016 To be fair to Amazon, the product page states "This item's packaging will indicate what is inside. To cover it, select Ship in Amazon box on the checkout page" Since the package is damaged, you can select a return or exchange on your Amazon order page and Amazon will provide you with a return label to send the damaged item back and they will send you a replacement. Huh. Good catch indeed. I didn't see that at all, but will be on the lookout now! Quote Link to post Share on other sites
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