solher1 Posted December 9, 2016 Share Posted December 9, 2016 Hi all, I misplaced parts E9 and E10 from my Kitty Hawk Mig-25. Is someone willing to sell or trade those two parts? Is there any way I can get those parts from Kitty Hawk directly? Please let me know. Juan Quote Link to post Share on other sites
Fighting Eighty-Four Posted December 11, 2016 Share Posted December 11, 2016 Sorry I can't help you, but I am interested to see about contacting Kitty Hawk for replacement parts too. I just opened my kit and the upper AND lower fuselage are cracked almost in half. I saw contact info on the Kitty Hawk website, I think I will take some pics and email them and see if I can buy replacement parts directly from them... Quote Link to post Share on other sites
Pep Posted December 11, 2016 Share Posted December 11, 2016 Maybe try their face book page? Quote Link to post Share on other sites
Fighting Eighty-Four Posted December 12, 2016 Share Posted December 12, 2016 I sent an email w/pics of the broken parts, I will report back if I hear anything. Just for reference, here are my broken parts: Quote Link to post Share on other sites
Fighting Eighty-Four Posted December 13, 2016 Share Posted December 13, 2016 Just an update... Got a reply already! Sophia (sophialynm@gmail.com) from Kitty Hawk Models wrote: Hi Michael Phillips, This is the After-sales of Kitty Hawk Models, we can provide you replacement in following different ways: 1. Send you the replacements for free, but you need to pay for the freight cost.(freight cost USD 6 by postal package) 2. You can purchase other model from us, and we deliver the replacement with your new order together. So, pls consider and reply me at your convenience, remember to let me know the specific replacement part no. (especially the photo) and the delivery address, phone no.,. Best Regards Sophia Lynm After-sales of Kitty Hawk Models So it looks like they have some good customer service. I am impressed. I am inquiring if they could include it with the upcoming Su-17/22 M3/M4 kit. :-) Quote Link to post Share on other sites
Fighting Eighty-Four Posted December 16, 2016 Share Posted December 16, 2016 Update: They have agreed to send the replacement parts along with the Su-17/22 M3/M4 kit that will be released NEXT MONTH! They will email me as soon as it is released. So excited for that kit! Very happy with how I have been treated by the company. Quote Link to post Share on other sites
rom Posted December 16, 2016 Share Posted December 16, 2016 great for you mate! Quote Link to post Share on other sites
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