Viperguy Posted October 7, 2018 Share Posted October 7, 2018 I opened up my Kinetic F18C this morning and can't believe I was missing the aircraft decal instruction sheet and the armament decals. I contacted the vendor right away. Should I have done that or should I contact Kinetic directly? Quote Link to post Share on other sites
ChesshireCat Posted October 7, 2018 Share Posted October 7, 2018 58 minutes ago, Viperguy said: I opened up my Kinetic F18C this morning and can't believe I was missing the aircraft decal instruction sheet and the armament decals. I contacted the vendor right away. Should I have done that or should I contact Kinetic directly? Just be glad it wasn't Stephens International!! Gary Quote Link to post Share on other sites
gb_madcat_sl Posted October 10, 2018 Share Posted October 10, 2018 On 10/8/2018 at 12:26 AM, Viperguy said: I opened up my Kinetic F18C this morning and can't believe I was missing the aircraft decal instruction sheet and the armament decals. I contacted the vendor right away. Should I have done that or should I contact Kinetic directly? Contact Lucky Model directly. Mine was missing the clear parts and they got me squared away rather quickly. Mark Quote Link to post Share on other sites
Zactoman Posted October 10, 2018 Share Posted October 10, 2018 Sorry to hear you had a problem. Go to http://www.kineticmodel.com/ and click the big blue"Parts Replacement Service" icon. They'll get it taken care of quickly. Quote Link to post Share on other sites
Viperguy Posted October 17, 2018 Author Share Posted October 17, 2018 Thanks, Zactoman. Contacted Kinetic and they said they will send me everything. Quote Link to post Share on other sites
Viperguy Posted November 11, 2018 Author Share Posted November 11, 2018 Got everything. Got to say pretty fast service two. I thought it would take months. Quote Link to post Share on other sites
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