BillS Posted February 14, 2019 Share Posted February 14, 2019 Last week I put out a request for some replacement decals for the Tam F-14D. Thanks to all you guys that offered to come to my rescue. As it ends up, George Canare at Tamiya USA expedited a brand new sheet direct to me. I was very impressed with the super quick response. The Tomcat is complete! Now I can start my second new school Spit MK 1 and breath easy. Quote Link to post Share on other sites
Incaroad Posted February 14, 2019 Share Posted February 14, 2019 I agree, ordered 2 runners with the tails for the F-14D, got them in 3 days and the box was packed like it was going round the world ten times! George fixed me up as well with the part numbers, and the phone number! Flippin awesome service for sure! Thanks George Canare and Tamiya! Quote Link to post Share on other sites
USAFsparkchaser Posted February 14, 2019 Share Posted February 14, 2019 Yup that’s how my trees arrived also. Really good packaging and great customer service. Quote Link to post Share on other sites
11bee Posted February 14, 2019 Share Posted February 14, 2019 Thats great to hear. Wish other manufacturers had a similar outlook. I may need some extra parts for an upcoming F-51 Mustang project. I assume they accept credit cards for these parts? Quote Link to post Share on other sites
USAFsparkchaser Posted February 15, 2019 Share Posted February 15, 2019 Yup, my P and Q parts just arrived. Ordered on Friday. Quote Link to post Share on other sites
Dafixer Posted February 15, 2019 Share Posted February 15, 2019 I've had a similar, excellent, experience with Gary at Tamiya. Excellent customer service and fast, free replacement of a two damaged kit parts. They actually replaced the entire sprue. Quote Link to post Share on other sites
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