Alternative 4 Posted April 12, 2019 Share Posted April 12, 2019 I lodged an query regarding my latest order (2 pending charges on my CC) and received a reply within 30 minutes. As usual, great service from Lucky Model. Meanwhile the order shipped the day after I ordered it. Quote Link to post Share on other sites
viper730 Posted April 12, 2019 Share Posted April 12, 2019 9 hours ago, Neo said: Raymond do you have any plans on stocking the new MRP paint ? I would order that from you guys in a heart beat Same here. Quote Link to post Share on other sites
Mstor Posted April 12, 2019 Share Posted April 12, 2019 2 hours ago, viper730 said: Same here. I don't think Raymond would be able to ship MRP paint, at least not airmail. Too many restrictions as paints like MRP lacquers are considered hazardous materials and are generally not allowed on air shipments. When places like Hobbyworld, here in the states, get there shipments of MRP stock, they are packed in a special manner by people certified to ship hazardous materials. Then, when he ships to customers here in the states, they only go out via ground mail. I think there are some vendors that will ship paints like MRP via airmail, but I kinda think they are just not informing the carrier what's in the package. Quote Link to post Share on other sites
Neo Posted April 12, 2019 Share Posted April 12, 2019 1 hour ago, Mstor said: I don't think Raymond would be able to ship MRP paint, at least not airmail. Too many restrictions as paints like MRP lacquers are considered hazardous materials and are generally not allowed on air shipments. When places like Hobbyworld, here in the states, get there shipments of MRP stock, they are packed in a special manner by people certified to ship hazardous materials. Then, when he ships to customers here in the states, they only go out via ground mail. I think there are some vendors that will ship paints like MRP via airmail, but I kinda think they are just not informing the carrier what's in the package. They ship Alclad fine. Just use ground shipping. Quote Link to post Share on other sites
Mstor Posted April 12, 2019 Share Posted April 12, 2019 (edited) 3 hours ago, Neo said: They ship Alclad fine. Just use ground shipping. OK, I forgot they had that option. Duh. I would think it would take a pretty long time to arrive in the states though. I wouldn't like waiting that long myself, especially with the problems one can have with overseas shipments (I know they are rare, but I have been bitten quite a few times). I just get mine from Hobbyworld and if they are out of stock, Matt usually gets them restock in a few weeks or a month. Might have to wait a while there too, but at least I have no worries about the package going missing. (P.S. Sorry Raymond, some things are just better off purchased locally. At least in my book.) Edited April 12, 2019 by Mstor Quote Link to post Share on other sites
modelingbob Posted April 12, 2019 Share Posted April 12, 2019 I'm really glad that Lucky Model is not offering the $2 surface shipping option to the USA any longer. My bank account balance thanks them!!!! Quote Link to post Share on other sites
Raymond Chung Posted April 13, 2019 Author Share Posted April 13, 2019 3 hours ago, modelingbob said: I'm really glad that Lucky Model is not offering the $2 surface shipping option to the USA any longer. My bank account balance thanks them!!!! Actually we have a new shipping plan, since Feb 2019 HK Post Office has changed the max box size for parcel to USA and reduce it by half, so we cannot no longer to offer $2 surface mail option as the shipping cost will be triple to ship the same amount of goods as before. But do not get disappointed, with our Canada based warehouse in operation, we are running a trial promotion for $4 surface mail option for any order more than $60! How we do it ? We will spool any order packed for this shipping option and we will load it into our monthly container to Canada warehouse, then it will be rerouted via USPS/UPS ground to your place. Thus the max box size will be same as US/CANADA domestic shipping. We estimate the delivery time will similar to post office (1.5-2.5 month). Once the container arrive we will update the USPS/UPS tracking number. The first batch will leave HK on 26 April and any order received before should arrive around end of May or early June. This is the stage one of our trans Pacific operation and we look forward to expand our North America operation in the future by stockings some DG item overseas to provide more type of services. Quote Link to post Share on other sites
a4s4eva Posted April 13, 2019 Share Posted April 13, 2019 9 hours ago, Mstor said: OK, I forgot they had that option. Duh. I would think it would take a pretty long time to arrive in the states though. I wouldn't like waiting that long myself, especially with the problems one can have with overseas shipments (I know they are rare, but I have been bitten quite a few times). I just get mine from Hobbyworld and if they are out of stock, Matt usually gets them restock in a few weeks or a month. Might have to wait a while there too, but at least I have no worries about the package going missing. (P.S. Sorry Raymond, some things are just better off purchased locally. At least in my book.) I buy most of my paints (Mr Color / Tamiya) etc from Lucky or other Asian onlines. Even with shipping it's 1/2 price of the locals. It just takes a bit a planning. I do like to have stock of certain colours though . I do still have to buy the odd bottle locally but it's a 80km trip to LHS for me. Quote Link to post Share on other sites
Mstor Posted April 13, 2019 Share Posted April 13, 2019 6 hours ago, a4s4eva said: I buy most of my paints (Mr Color / Tamiya) etc from Lucky or other Asian onlines. Even with shipping it's 1/2 price of the locals. It just takes a bit a planning. I do like to have stock of certain colours though . I do still have to buy the odd bottle locally but it's a 80km trip to LHS for me. Hmmm, I think I will have to give this some consideration. I get all my paint online. Thanks for the info. If you don't mind, which other vendors have you used to get paints? Quote Link to post Share on other sites
a4s4eva Posted April 13, 2019 Share Posted April 13, 2019 9 hours ago, Mstor said: Hmmm, I think I will have to give this some consideration. I get all my paint online. Thanks for the info. If you don't mind, which other vendors have you used to get paints? Lucky and Sealmodel . Quote Link to post Share on other sites
camus27 Posted April 28, 2019 Share Posted April 28, 2019 On 4/12/2019 at 4:11 PM, modelingbob said: I'm really glad that Lucky Model is not offering the $2 surface shipping option to the USA any longer. My bank account balance thanks them!!!! I really like their new $4 system. I just loaded up on a few hundred dollars in kits (getting Tamiya F-16s for 25-30 bucks is a great deal). Since the 7-11 day airmail usually takes about 24 days for me anyway, I'm fine with waiting a few months to get an order at this price. Quote Link to post Share on other sites
Raymond Chung Posted April 28, 2019 Author Share Posted April 28, 2019 27 minutes ago, camus27 said: I really like their new $4 system. I just loaded up on a few hundred dollars in kits (getting Tamiya F-16s for 25-30 bucks is a great deal). Since the 7-11 day airmail usually takes about 24 days for me anyway, I'm fine with waiting a few months to get an order at this price. The first container has left HK, ETA by end of May and according to the schedule, the parcel should arrive before 15 June. We will upgrade the system to show the status of the parcel before hitting the Canada boarder. As we will only ship every 6 weeks, in order to avoid waiting too long, we will re-open this offer when we confirm the container leaving HK 3 weeks ahead. Quote Link to post Share on other sites
Auger Posted April 28, 2019 Share Posted April 28, 2019 I took advantage of the half price air mail a few weeks back, ordered some kits, which I had not done in almost a year. The reason it had been so long was air postage rates to Canada. Prior to the half price air mail, changing from the USA designation to Canada resulted in an increase of 34% in USD. No issue with the percentage increase, as it appeared to be the current dollar exchange rate, however I did have issue with the 34% still in USD funds. That essentially meant that I would pay more than the 34%, once the currency converted to CDN funds - might as well say another 34%. Add another 5% for my CC exchange fees & the HK Bank fees-which is the cost of their services, no issue there. A week after the half price air mail, the $4 surface fee was offered. Having utilized the old $2 surface specials before, (parcels are compressed due to stuffing shipment container), I therefore only looked at Armour kits to avoid damaged canopies in aircraft kits. When you choose your country, air parcel is the first to be offered. I was quite surprised to see an increase of over 300% in air mail to Canada, from the USA. Was not impressed, didn't order anything. Kit example: RMF Jagpanther G2 at $71.98 USD Shipping (USD): USA air parcel $12.87 Canada air parcel $43.67 Canada surface special (now expired) $4.00 After the surface special, checked shipping on an aircraft kit. Kit example: Kinetic Gold 1/48 F/A-18D Atars at $39.99 USD Shipping (USD): USA air parcel $13.66 Canada air parcel $43.67 Canada surface parcel $13.70 The new shipping rates far exceed any dollar exchange rate, which essentially prices you out of the market for me. Competitive on-line stores in USA provided alternative shipping options when their third party shipping rates became very high. Some On-line stores in Hong Kong and Japan provide lower shipping rates, plus I can perform the entire transaction in CDN funds. Thus when I check my CC invoice, it matches theirs, plus the CC fee. I don't have calculate two bank fees, exchange rates of the store AND shipping. Hopefully the N.America warehouse will change this situation, once it's up & running. The current pricing is incoherent. Only current monetary exchange rates for any country makes sense. Quote Link to post Share on other sites
Raymond Chung Posted April 28, 2019 Author Share Posted April 28, 2019 Thanks for your checking. Something wrong in the shipping parameter table where it switch to oversize parcel. Now the shipping cost go back to $19 to Canada. Quote Link to post Share on other sites
Auger Posted April 28, 2019 Share Posted April 28, 2019 Thank you for such a quick answer! It is indeed back to the rate %. Quote Link to post Share on other sites
Scooby Posted May 6, 2019 Share Posted May 6, 2019 (edited) On 3/8/2019 at 9:16 AM, Raymond Chung said: Yes the price is in effect. No increase for Canada Glad to hear this warehouse is in Canada. Shipping from US to Canada is far too expensive. Edited May 6, 2019 by Scooby Quote Link to post Share on other sites
Raymond Chung Posted May 6, 2019 Author Share Posted May 6, 2019 The first trans pacific reroute will happen in this month via Canada then when we figure out the exact detail on shipping from it, we can expand to provide better delivery services Quote Link to post Share on other sites
Phantom726 Posted May 6, 2019 Share Posted May 6, 2019 Raymond, Any chance we will see reduced shipping costs to mainland Europe within the forseeable future? Thanks Quote Link to post Share on other sites
billi Posted June 6, 2019 Share Posted June 6, 2019 My first order from Lucky Model using the new system of low-cost shipping arrived today on the West Coast of Canada. At the early end of the projected timeline. All present and correct in a pristine box. Congratulations Raymond. Bill Inglee Quote Link to post Share on other sites
Tomcat Trebor Posted June 22, 2019 Share Posted June 22, 2019 On 5/6/2019 at 8:30 PM, Phantom726 said: Raymond, Any chance we will see reduced shipping costs to mainland Europe within the forseeable future? Thanks Hi Raymond any news on this. As the shipping costs to Europe and the UK are quite high compared to the US or are there other reasons ? Robert Quote Link to post Share on other sites
Raymond Chung Posted June 22, 2019 Author Share Posted June 22, 2019 3 minutes ago, Tomcat Trebor said: Hi Raymond any news on this. As the shipping costs to Europe and the UK are quite high compared to the US or are there other reasons ? Robert Sorry we don't have any plan to open our office in Europe in the near future. But possible we will have a good rate for UK soon. Quote Link to post Share on other sites
viper730 Posted June 27, 2019 Share Posted June 27, 2019 On 5/5/2019 at 11:03 PM, Raymond Chung said: The first trans pacific reroute will happen in this month via Canada then when we figure out the exact detail on shipping from it, we can expand to provide better delivery services Raymond Just got my kits I ordered at the end of April. 👍👍 A couple of things. 1. I ordered 3 kits and they were each shipped separately and all arrived on a different day. 2. They were supposed to be traceable but none of the 3 packages were. That said I had No Idea when they would get here. 3. The packages were all sent Registered Mail so I had to sign for them. I was lucky to be home on the day the first one showed up so I did not have to go the PO the next day to get the Kit. At that same time I made arrangements for the other 2 packages. Which again were not traceable so I still had no Idea when they would show up. Everything arrived fine so This is not a complaint at all just questions raised to help you with the new shipping system. BTW I just placed another order to take advantage of the Anniversary sale. 🤩 Gotta ask others in the USA who ordered During the April sale were their pkgs sent in a similar way? Quote Link to post Share on other sites
Neo Posted June 29, 2019 Share Posted June 29, 2019 So aniversary sale.. man hard to resist 2 days left add 10$shipping option... Well there is a 140$ spent !! Thanks Raymond. Quote Link to post Share on other sites
Raymond Chung Posted July 1, 2019 Author Share Posted July 1, 2019 New - stock indicator With our new e-integration with some of our important supplier system, we now have a new stock indicator to reflect the stock offer from our supplier. For max queuing time, it will be max 30 days from order placement to shipment. Quote Link to post Share on other sites
shion Posted July 1, 2019 Share Posted July 1, 2019 Hi, Raymond. A Meng restock was announced on the site for June 21, the announcement disappeared and Meng products aren't restocked. Is this restock postponed or cancelled? Quote Link to post Share on other sites
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