dylan Posted September 17, 2019 Share Posted September 17, 2019 are awesome!!! I destroyed the decals for my Lightning kit, sent them an e-mail asking if I could buy a new set. they sent me a new set of decals and a new set of instructions with no charge. god on ya Sword models Quote Link to post Share on other sites
southwestforests Posted September 17, 2019 Share Posted September 17, 2019 Cool! 😊 That's the kind of thing where I'd spend the several dollars to send them an honest-to-goodness actual tangible snail mail thank you card. Quote Link to post Share on other sites
Jim S Posted September 20, 2019 Share Posted September 20, 2019 Hello, Purchased the new AEW Skyraider mail order from Hannants, prop was broken and the missing blade wasn’t in the bag. Sent an email to Sword with a pic, fast response to the email, had a replacement propeller within 12-13 days of my email. Czech Republic to California. Awesome. I like the snail mail thank you card idea too. Jim S Quote Link to post Share on other sites
Bri2k Posted September 21, 2019 Share Posted September 21, 2019 I've liked Sword since they released their 2-in-1 kit of the 1/72 P-40 "short-tail", two kits in one box with killer decals for a fantastic price! I picked up two of these back when they were available for $25 each. I still have one complete kit left and most of a sheet of decals. Great stuff! Bri2k Quote Link to post Share on other sites
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