breadneck Posted February 7, 2020 Share Posted February 7, 2020 (edited) After being active on ebay for the past 10 years or so, in late december i had to open a case against a seller in Poland. Guy shipped four kits overseas in nothing but bubblewrap and they came to me damaged. Needless to say i was not thrilled. Not gonna name any names for matters of privacy. I ended up returning the merchandise (tracked) and afterwards filed for a return ship reimbursement which i received after a week or so. I had to present PP with a picture of the return shipment and a copy of the shipping label. Paypal does not cover return shipping costs any higher than roughly $25 which really isn`t very much intl. speaking. Don`t ask me how i managed to stay below $25, but i made it work. I got the impression PP was not on top of the situation and every time i communicated with them i got the distinct feeling it was a different person answering. When buying the return ship label online i managed to skip a $5 post office handling fee, but there was a drawback. After delivering the return shipment over the counter at the post office on january 20th, there has been no tracking updates whatsoever and since i bought the label online i have no proof of handing it over to the post office. I have filed with the post office maybe 10 days back and hoping to get an answer what has happened, and maybe even a compensation for the lost shipment. Meanwhile, the email i got from PP yesterday came with news of this case being closed and PP ruling in my favour presenting me with the "promised" money back guarantee within a 5 day timeframe ($60) I left the seller some well deserved negative feedback and i could see more buyers doing the same due to similar problems. I have to say it was a headache dealing with this over several months but i`m happy PP finally decided to rule this case in my favour. I don`t know how the post office will deal with this but i wouldn`t mind receiving another full compensation for making the shipment magically disapper. Anyway this was my rant, hope you found it interesting. Edited February 7, 2020 by breadneck Quote Link to post Share on other sites
Scott Smith Posted February 7, 2020 Share Posted February 7, 2020 I've had a few claims with PP and I did indeed get the funds returned to me. Took a few days, but it showed up. Quote Link to post Share on other sites
airmechaja Posted February 8, 2020 Share Posted February 8, 2020 I also have won claims with PP. I have few negative remarks about them. I actually trust them. Quote Link to post Share on other sites
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