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I'm building Trumpeter's 1/48 MIG-21UM and broke a canopy in half. I emailed "Joanna" at Trumpeter and received this cryptic response: 

 I'm very sorry that due to the epidemic, flights to various countries are reduced, so the delivery of EMS express is very slow, and it needs to wait for 2-3 months.But you can choose to use fedex, but the cost requires you to pay the freight.
What does that mean? How can I go about ordering the clear canopy sprue? How much will it cost? From whom can I order it? And how shall I pay for it? 

Has anyone else ever ordered replacement sprues from Trumpeter before? Thanks.

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The reply seems quite clear to me.  If you want it free, it will take 2-3 months via EMS.  You can get it quicker with FedEx, but you’ll have to pay the shipping cost.  I assume they are waiting for you to tell them which way you want to go, and if you want to go FedEx, they’ll tell you the cost and how to pay.  Have you emailed them back?

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