Macco Posted December 27, 2021 Share Posted December 27, 2021 Hello all, I have just received my GWH Su-27B kit (it took 5 months for it to arrive from Hong Kong) and, unfortunately, I found out that the rear canopy part separated from the sprue in the box, developing a crack. From what I have read here on ARC it's not an easy task to get any replacement part from GWH. Did anybody have a recent positive experience? Thanks in advance for any input. Cheers, Marco Quote Link to post Share on other sites
Solo Posted December 27, 2021 Share Posted December 27, 2021 (edited) You really should make complaint in the store at first. I had the same situation with cracked canopy in A-10 HB kit from HobbyEasy. They sent me replacement. Edited December 27, 2021 by Solo Quote Link to post Share on other sites
drake122 Posted December 27, 2021 Share Posted December 27, 2021 I do believe many people have posted before that GWH customer service is non existant. They do have an email contact listed on their boxes though. Also Mr.Haneto here on ARC forums seems to have inside information, and thus might also be able to help out regarding spare parts? However, first, I would indeed recommend to contact the seller as they could sort the issue out. Quote Link to post Share on other sites
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