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A Member Needs Help!


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Moderators! A member needs assistance with login.

Member Motty has been trying to login but just can't get it to work.

 

Here is the posting he put on Britmodeller:

 

" G'day All,

 

Sorry for posting this here on BM, but I've had no luck on ARC directly.

 

I was updating some info on my profile at ARC yesterday which included changing the email used for my account. The forum said that an email would be sent to the new address so I could confirm it, but that email has never arrived so it won't allow me to access the site (logged in) until I do.

 

I've hit the "resend email" option dozens of times and I also tried contacting the admins via the "contact us" button, but it's been 24 hours so far with no email and no response from an admin. The forum software has also been sending me notifications to the new address I set (so there's no problem with the address), but not the confirmation emails. And, yes, I've been checking the junk and spam folders on the account as well.

 

Is there anyone on here who might either be an admin over there or be able to get in touch with one on my behalf please?

 

Many thanks for anything you may be able to do.  "

 

Cheers, 

Motty.

 

 

 

Chris

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