andyf117 Posted January 13, 2023 Share Posted January 13, 2023 A 'heads-up' for anyone who has ordered or is expecting anything that's being or has been posted from the UK this week - Royal Mail has been hit by a cyber/ransomware attack which has severly disrupted outgoing international mail services: https://www.bbc.co.uk/news/business-64231473 https://www.bbc.co.uk/news/business-64244121 Quote Link to post Share on other sites
southwestforests Posted January 13, 2023 Share Posted January 13, 2023 Aw man, that's a bite. Got Christmas mail from UK okay, even with striking. Now I have an envelope to mail TO the UK, Quote Link to post Share on other sites
andyf117 Posted January 13, 2023 Author Share Posted January 13, 2023 Incoming mail is apparently less affected - eg., today I received an exchange decal sheet from Germany which was sent on Tuesday, which was the day after I'd sent a sheet that's not arrived there yet... Quote Link to post Share on other sites
Hajo L. Posted January 15, 2023 Share Posted January 15, 2023 Yes, I was actually quite surprised that our german snail mail was that fast.... But they are probably making up for that surprise by waiting to deliver your sheet in two weeks... 😄   HAJO Quote Link to post Share on other sites
ST0RM Posted January 15, 2023 Share Posted January 15, 2023 Ordered a decal sheet from the UK, via eBay. Hopefully it got out ahead and they get the cyberattack sorted. Damn hackers! Quote Link to post Share on other sites
afspret Posted January 16, 2023 Share Posted January 16, 2023 Just saw on the Royal Mail website about this a little bit ago while trying to track an order I placed with Hannants last Monday (9 Jan). I got a tracking number the next day, but haven't seen anything since then. Hannants website only makes mention of possible shipping delays do to the strike, but nothing about this. Quote Link to post Share on other sites
f5guy Posted January 16, 2023 Share Posted January 16, 2023 19 minutes ago, afspret said: Just saw on the Royal Mail website about this a little bit ago while trying to track an order I placed with Hannants last Monday (9 Jan). I got a tracking number the next day, but haven't seen anything since then. Hannants website only makes mention of possible shipping delays do to the strike, but nothing about this.  I'm in the same boat.... I placed an order with Hannants on the 8th. Wonderful.....  Fred K. Quote Link to post Share on other sites
Dutch Posted January 17, 2023 Share Posted January 17, 2023 16 hours ago, f5guy said: I'm in the same boat.... I placed an order with Hannants on the 8th. Wonderful.....  Fred K. Fred, I knew about the cyber attack above and placed my order on the 14th. Hannants shows it as being packed right now. We will see. K/r, Dutch Quote Link to post Share on other sites
f5guy Posted January 17, 2023 Share Posted January 17, 2023 5 hours ago, Dutch said: Fred, I knew about the cyber attack above and placed my order on the 14th. Hannants shows it as being packed right now. We will see. K/r, Dutch  Hi Dutch,    Thanks for the intel. As of now I haven't gotten any communication at all from Hannants regarding my order. We'll see indeed 😉 Fred. Quote Link to post Share on other sites
Dutch Posted January 17, 2023 Share Posted January 17, 2023 (edited) 27 minutes ago, f5guy said: Hi Dutch,    Thanks for the intel. As of now I haven't gotten any communication at all from Hannants regarding my order. We'll see indeed 😉 Fred. Fred, If you created an account with Hannants, after you login into your account it takes you to the page below. If you click the "View Order History" link (red oval), it will give you a record of all your orders and their status in reverse chronological order. K/r, Dutch  Edited January 17, 2023 by Dutch Quote Link to post Share on other sites
f5guy Posted January 17, 2023 Share Posted January 17, 2023 4 minutes ago, Dutch said: Fred, If you created an account with Hannants, after you login into your account it takes you to the page below. If you click the "View Order History" link (red oval), it will give you a record of all your orders and their status in reverse chronological order. K/r, Dutch   Thanks Dutch! I haven't persued it that far yet. Call me lazy! Fred.  Quote Link to post Share on other sites
ElectroSoldier Posted February 22, 2023 Share Posted February 22, 2023 Royal Mail have announced that international shipments have been restored for business customers as of today. However international shipments for none businesses is still offering up problems but it possible. Quote Link to post Share on other sites
f5guy Posted February 23, 2023 Share Posted February 23, 2023 13 hours ago, ElectroSoldier said: Royal Mail have announced that international shipments have been restored for business customers as of today. However international shipments for none businesses is still offering up problems but it possible.  I got my long delayed order from Hannants this past Friday. Hopefully things are up and running again. Fred. Quote Link to post Share on other sites
ElectroSoldier Posted February 24, 2023 Share Posted February 24, 2023 On 2/23/2023 at 2:06 AM, f5guy said:  I got my long delayed order from Hannants this past Friday. Hopefully things are up and running again. Fred. In that case Hannants must have been taking them to the post office to process one by one but the RM offered no batch business service until they announced it was restored 🙂 Quote Link to post Share on other sites
Da SWO Posted February 24, 2023 Share Posted February 24, 2023 I had 3D decals come in earlier this week, no noticeable delays. Quote Link to post Share on other sites
ElectroSoldier Posted February 25, 2023 Share Posted February 25, 2023 We could send international shipments, it was just the amount of paperwork required that stopped people, and especially businesses. Â Companies like Hannants have a system to pick pack label and bag their international orders and then the post office pick the bags up. The RM system that allowed Hannants to print their labels was down. The amount of orders made keeping up with demand impossible. Quote Link to post Share on other sites
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