Neo Posted January 6 Share Posted January 6 1 minute ago, thuynh said: Hi Neo. Sorry to hear about your issue with LM. I don't do business with them any longer after my issue with them in December 2024. Placed an order for a single item which listed in stock at the time in early November. My order sat idle for a whole month, status item reserved and scheduled for pulling or something similar to that nature. One month passed and they still waiting for inventory so i put in a request ticket to cancel my order. No reply, message listed as Unread. Sent 2nd request, same unread message. More waiting. Third request to let them know that I contacted Paypal to get my refund and magically a refund was issued in late December. If you google "LuckyModel reviews" then you will see lot of complaints lately with this vendor so i decide to stay away from now on. They have often gotten mixed review forever, the sea shipping is normally 2-6m and some ppl dont have that patience. TBH ive ordered from them for more than 10y and ive always been happy with them. my last 2 have been more shaky, including this active one. really hope this is not a permanant thing as they are my go to for models and supplies Quote Link to post Share on other sites
stalal Posted January 6 Share Posted January 6 Stopped ordering from them a long time ago. They have a complex shipping system which is neither working for them nor for customers. Quote Link to post Share on other sites
Raymond Chung Posted January 7 Share Posted January 7 On 1/3/2025 at 4:14 AM, Solo said: Dear Raymond, I don't want to be intrusive, but maybe something changed now? I only need F-16D canopy part now (mine just cracked during polishing seam, this canopy is more delicate than usually). It would be great if I could buy that part or clear sprue G. Regards, S. 7 hours ago, Neo said: Well its a new year and my April 2024 order still hasn't arrived, i have to say that this is a record for me and LM, i do gear up for patience when i take the surface shipping but 8 months and counting is a bit on the extreme side. I reached out to customer service and they said the containers were all full and it should be on the next one. @Raymond Chung is this something you can help out with or share some insights ? Please contact me at raymond@luckymodel.com yes 2024 is a chaos, the FCL rate is crazy and we just get an update the rate gone up 3 times again. So we will soon either stop the low rate shipping and pass back to post office or increase the shipping cost. Quote Link to post Share on other sites
Neo Posted January 10 Share Posted January 10 Thanks Raymond for the fast reply to here and email! always great to talk with you Quote Link to post Share on other sites
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