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Raymond Chung

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About Raymond Chung

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    Step away from the computer!

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  1. Yes, it is now being forward to USPS/UPS today. The tracking is the 1st leg shipment to our KS office and it will take 2-3 days to reach you.
  2. Dear Brian don’t worry my staff in KS now on trip and the package should be received by the reception office but you never know USPS 🙂 we have asked USPS redeliver or my staff will go to pickup Monday. we are running a new path via different carrier to test the delivery performance. all package will go out KS by USPS/UPS on Monday with the local tracking available in the last mile shipment. More software update to cope with this new services and the delivery timing suffered a bit by combination of Easter holiday local trip etc.
  3. Dear Matt sorry my software update is not finished completely. As the new routing the order sent to USA as if “Hong Kong” for transfer. but you can see the tracking from UPS it is all heading to USA KS. I will finish the software update to display correctly. raymond
  4. This is the second batch of the new LUCKY AIR to USA, we are evaluating the performance and see how we can make smooth and faster onward. initially, we think we can only wait a week before we can collect enough order to go out. now we can ship out every 2-3 days. And for the UK customer, you don't need to worry being annoy by the custom, we have a broker to manage the VAT already.
  5. Dear Thanh, Yes, the box is out of delivery to our KS office, but my staff is on trip till friday, so he will forward to UPS/USPS right away.
  6. Hello everyone the first batch is on the way to US and when the goods arrive the local UPS number will be updated. And from there it will reach you in 3 days. the transit Pacific route will first arrive Chicago within a week.
  7. We run out of the part at the moment and we reproducing the parts. And we check with the finished stock, the canopy is right. maybe your batch is defective only.
  8. Please contact me at raymond@kineticmodel.com This is the first time i heard this. If this really happens, it may be related to certain batch where the parts get "warpped" during injection. Normally the workers cut the corner by releasing the parts without reaching the settlement time.
  9. Our “flat shipping” services actually coload the pre packed order into our regular restock of Kinetic item, and it absorb the shipping cost from Asia to KS, the shipping cost charged only used to offset some local UPS shipping charges, the downside is it takes times. having check the surface mail option provided from post office, the lasted updated shipping time around 5-6 months if it don’t get lost. Although it has the tracking but it does not means it can get delivered these days. the Cross country postage system has changed a lot since the pandemic, if anyone who travel
  10. I see there is recess slot to hold the tub edge ?
  11. The tube cannot fit inside the fuesage ?
  12. You mean the resin seat does not fit ? How about the plastic ?
  13. Well base on your comment is those option included in other kits maker staying the kit is F-16A ? Like Hasegawa Academy Monogram Revell ? Or if Tamiya stay this is block 25 are the plate included ?
  14. Can you email me you order# 

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