pcotcher, over 1 1/2 year due...

[Dimosthenis]

Over a year ago, don't even remember when, (just checked e-mail and first e-mail I sent about the kits was on... 07/07/06!!) there was a huge sale topic by this gentleman and I bought a 1/48 Tamiya Betty and an Eduard Sopwith Camel. Payment was sent and received OK. I still haven't seen these kits, I only lost $87, and I gained promises of a refund I'm still expecting after sending e-mails for half of which I have yet to receive an answer, rather answer was forthcoming after 1-3 e-mails on my part and with claims of e-mails sent which I never received and my gmail account has never sofar 'kicked' good e-mails...

I left the matter for some time due to obligations (family problems, later a near one year military duty) but still nothing from him. I am frustrated that some people need to be nagged to give you information, when you're anxious, either that payment has been received, a package is overdue or a refund is pending (allegedly accepted by the post service) and I feel that the seller who has failed on his part of the deal should be the one willing to expedite resolving the matter, and clarify things, not me.

Paul claims he only lost 6 packages and has come through on other deals, but the time this is taking and ecpecialy the (repeated) disrespect of giving ridiculous excuses about actually answering e-mails and also lying about having answered my last e-mail (claiming to have sent me an e-mail and rechecking to send it again after being prompted by me while a new sale topic is active: check here - result: I have NOT seen $#it in my inbox for four days!) all lead me to post here. I'm staying as far away from this guy as possible...

You judge for yourselves.

[RedStar]

I'm not sure what you're saying about the missing e-mail, but I did give you a full response last night - well before I was aware of this posting. I have provided refunds to everyone that had one of the six missing packages - if you haven't received it - the refund would have come more than a YEAR ago - then we need to sort it out, and get you refunded. The post office did make a full refund against my claim, and I've passed that back to the original purchasers along with extra to cover PayPal expenses. You can find the thread on this part of the forum where folks have said that they received their refund, and that all was well.

Now a year after that had all passed, and after I had very carefully asked here, on Hyperscale, and other sites where I had made sales if there was ANYONE that hadn't been taken care of after that set of problems. I didn't get any reply.

So now, I get to have my name dragged through the mud again, I have done nothing but work to take care of EVERYONE that I have ever dealt with, and largely all I hear are complaints.

The definition of a bad trader is somebody that does not make good on the deal, that keeps money or somehow tries to defraud the honest traders on these websites. A bad trader doesn't provide service after several weeks, and does not provide any reasonable explanation for the reason for the delay, if they provide a response at all.

I admit that I had a few e-mails in my inbox at home that I didn't answer, but most of those were for new deals, for money that was going to be coming IN the door - not the other way around - I have two problems that I'm working through this one and one where parts were missing from a set that I had shipped to somebody in Australia. I have located the missing parts and will have them shipped to the buyer in Australia likely tomorrow, and have reassured Dimosthenis by e-mail that he will get a full refund, and that I was under the impression that he had already been refunded - again - before I had seen this posting.

Why were those e-mails not replied to? Not that it's anyone's business, but I did have an extremely stressful week last week, long days at work, and a day in the hospital while working up to a surgery that I expect to have in March, so REAL LIFE got in the way. Not that I expect anyone's sympathy, or such - and I'm sure somebody will doubt it, and see it as yet another excuse.

Am I a little defensive, a little angry? Yes I am. I am tired of seeing these posts come up, I have shipped out an enormous number of orders, and have taken care of everyone that I've dealt with, I have one issue still open, and despite a short four-day delay, well it was time to throw my name back in the bad traders forum.

I think the expectation level that is put forward by buyers on this site is just so over the top, that any failure, and anything short of instant shipping is viewed as bad trading. I guess my definition is just different.

Good luck to anyone else that wants to trade here,

I'm done.

Paul

[Liberator24]

Thanks, Paul! My order was perfect. Even the rides at Disney have problems, but dangit if they are not herding those morons on Small World-Right now!

You are a great seller...not a postal employee...

-Jim

[model_madness]

Good luck to anyone else that wants to trade here,

I'm done.

Paul

sympathy seeker, you'll get nought from me

In my eyes you're service was still slow coach and full of excuses.

And yes 3 weeks after payment you still hadn;t shipped my order, so i guess in your own words your'e a bad trader

Oh and before you say it, looks like i'm not the only one with a tail to tell eh.

Edited February 6, 2008 by model_madness

[RedStar]

I'm glad you're enjoying this - it's people like you that have put me in a position to refuse to do business on this site. I'm not seeking sympathy (and you're exactly the kind of person to doubt what I was saying, if you like I can scan my records from last week to show you - but then you'd probably think that was a forgery too - just something that an evil person like me would do right?).... I'm just making sure that the record is straight. I wouldn't expect any from you either, as clearly you live in an unrealistic fantasy land where every wish is immediately granted, and you have everything that you want at your fingertips.

Like I said, I'm done, you won't see me trading here any more, it's not worth the hassle.

Y'all enjoy your site!

Paul

[Dimosthenis]

Update: I'm in communication with Paul to resolve the matter, which will hopefully be soon.

I will update accordingly.

[aerofan]

........ I have one issue still open, and despite a short four-day delay, well it was time to throw my name back in the bad traders forum.........

Eventhough we have the internet, chatrooms, discussionboards and emails that allow us almost instant response, a 4 day delay is too short a time to make a judgement call on posting a bad trader - I waited over a month with no replies before I had no choice but to do so. I haven't dealt with Paul but I do recall his posts informing anyone who has dealed with him and not received their purchases to contact him. To me this sounds like a person who is responsible and a good trader. As for his tardiness, he could be more organized to streamline his shipping but then again for those paying by means other than cash, money order, credit card or paypal, there is a waiting period for cheques to clear and it takes longer for foreign issued cheques. I hope Paul will reconsider.

[Bob Rock]

Just to set the record straight as I am that "someone in Australia".I had no intention of posting anything about Paul and our little dispute,but due to some inaccuracies and the fact that I got mentioned (not named though) in completely unrelated matter, I am forced to say something.

I bought four items from Paul on December 27 last year and sent payment through Paypal on the same day.There was three cockpit sets and FM MiG-21PF Detail Set (the main reason for my purchase).On January 17 the package turned up and everything was fine except FM Detail Set which was missing everything except Cockpit parts.Now,I never sent a kit(s) or detail set(s) without checking if they're complete,heck,I don't advertise something for sale as complete if it is not.I contacted Paul straight away (January 17) reporting an uncomplete set,he replies that he will look for parts and if he can't find them,he has a spare set and that he'll ship it ASAP.We settled on that,and I asked paul in my final email on the Jan 17 just to let me know once he shipped the parts.

Haven't heard back from him for around a week,so I sent him an email on Jan 25 asking if he shipped my missing stuf to which he replied that he found a bag with missing parts and that he will ship it with the "latest batch" (ref. to his big sale) if I provide my postal address (????).So,I sent him my address with request to check the parts against instructions of his spare set just to make sure it is all there.On Feb 1st I asked him if the package went out,on Feb 2nd he replied that he had very busy week ?(which I am not disputing,we're all busy people) and that my package is the only outstanding item ha has to ship.I felt a bit upset that he hasn't find time to ship my package but somehow managed to ship a "batch" of others .Anyway,in his email he promised that he'll ship it that weekend.

Weekend passed,and I haven't heard from Paul,so I contacted him again on Feb 4th regarding my package...Guess what,he replied that he hasn't shipped it,but he got it packed on Sunday...

So,I emailed him back that I am pretty much fed up with chasing him to ship my stuff out and that I was not happy how every time I had to make an initial contact regarding the dispute,he never bothered to give me an update on finding/shipping unless I asked him for it...

Anyway,in my last email to Paul I told him that I don't want the set no more,that he can burn it or do whatever he wants with it,I couldn't care less any more.

So,"four day delay" was from Jan 17 to Feb 5,not bad timekeeping...

Again,I wouldn't air this if I wasn't mentioned in Paul's post and if his interpretation of our dispute was accurate.I got over it and written the set off,if the remains of it ever turn up,I'll send the complete set back to Paul as I have no intention of building MiG-21PF using THAT set...

All the best,Miro.

Edited February 8, 2008 by postal

[RedStar]

Miro -

I was talking about Dimosthenis' post that lead off this thread, perhaps you should read the context of the message first - I referenced that I had two orders to correct, yours and his. It was a four day delay between when Dimo e-mailed and when I got back to him - and then had found this thread the next morning.

As for yours, I replied exactly a week after your e-mail of January 17th stating that I had found the missing bag of parts, and that I was going to get it shipped to you ASAP - in case anyone should doubt that - here's the e-mail chain resulting from our conversation, BTW Miro - I removed your address to respect YOUR privacy:

From: Miroslav Adamovic [mailto:]

Sent: Tuesday, February 05, 2008 7:06 PM

To: Paul Cotcher

Subject: RE: Stuff for sale

Paul,

Don't bother,as far as I am concerned,you can keep it,or burn it or whatever.I don't want it.Really,this is redicioulus,I am chasing you to mail small bag of parts for about three weeks now.I am a busy man too,we all are,I understand that,but you haven't contacted me once regarding that bag of parts,I had to make the first contact every time.

Miro.

________________________________________

From: pcotcher@bellsouth.net

To: miadamovic

Subject: RE: Stuff for sale

Date: Mon, 4 Feb 2008 20:04:30 -0500

As I stated in my previous update, it was very busy week last week, but it did get packed over the weekend (yesterday) – I will make every effort to get it to the post office tomorrow.

From: Miroslav Adamovic [mailto:]

Sent: Monday, February 04, 2008 7:25 PM

To: Paul Cotcher

Subject: RE: Stuff for sale

Paul,

Just want to check if you finally shipped my package last weekend as you promised?

Regards,Miro.

________________________________________

From: pcotcher@bellsouth.net

To: miadamovic

Subject: RE: Stuff for sale

Date: Fri, 1 Feb 2008 21:06:44 -0500

Miro,

I haven’t had a chance to ship it yet, I’ve had a VERY busy week this week, but will get it out this weekend, I think it’s about the only thing I have outstanding to ship.

Thanks,

Paul

From: Miroslav Adamovic [mailto:]

Sent: Friday, February 01, 2008 6:35 PM

To: pcotcher@bellsouth.net

Subject: FW: Stuff for sale

________________________________________

From: miadamovic

To: pcotcher@bellsouth.net

Subject: RE: Stuff for sale

Date: Fri, 1 Feb 2008 17:19:42 +1100

Paul,

Just wanted to check if you shipped missing parts from my MiG-21 set as I haven't heard from you.

Miro.

________________________________________

From: pcotcher@bellsouth.net

To: miadamovic

Subject: RE: Stuff for sale

Date: Fri, 25 Jan 2008 19:44:46 -0500

I actually found the bag of missing parts last night while packing the latest batch. If you could re-send your address, I’ll get those sent along right away!

Thanks,

Paul

From: Miroslav Adamovic [mailto:]

Sent: Friday, January 25, 2008 6:08 PM

To: pcotcher@bellsouth.net

Subject: RE: Stuff for sale

Hi Paul,

Just wanted to get an update on the status of missing parts in my MiG-21PF Set.

Cheers,Miro.

________________________________________

From: miadamovic

To: pcotcher@bellsouth.net

Subject: RE: Stuff for sale

Date: Thu, 17 Jan 2008 11:32:37 +1100

No worries mate,could you let me know when you ship the rest of the parts please?

Regards,Miro.

________________________________________

From: pcotcher@bellsouth.net

To: miadamovic

Subject: RE: Stuff for sale

Date: Wed, 16 Jan 2008 19:25:04 -0500

That’s easily amended, if I can’t find the rest of the set here, I’ll just send you the other set (I had two) for your trouble. Good chance that what I got was missing the parts in the first place, as I don’t think I’ve ever been into one of them.

Sorry about that, fortunately it’s easily fixed!

From: Miroslav Adamovic [mailto:]

Sent: Wednesday, January 16, 2008 7:22 PM

To: Paul Cotcher

Subject: RE: Stuff for sale

Hi Paul,

The package arrived today,but there is a problem with FM MiG-21PF Detail Set Update,there are only cockpit parts in the box,it is missing everything else.I am pretty dissapointed mate,you shoud've checked contents before shipping.

Regards,Miro.

________________________________________

Miro e-mails on the 16th that there were parts missing from his order.

I reply on the 17th,

He says "no worries" on the 17th

Miro checks back on the 25th for status

I reply on the 25th to tell him that I had found the missing parts and would get them shipped.

Miro checks again on the 1st

I reply on the 1st to let him know that I had a busy week and hadn't gotten it shipped and that I would put all due haste on getting it out that weekend

Miro checks back on the 4th (again)

I respond on the 4th reminding him of my busy week and promise to get it out that weekend, that it had been packed but not taken to the post office yet.

And then I get his scalding reply on the 5th -

Does anyone wonder why I've had it, why I get frustrated with this? I've stated hither and yon that shipping international packages is a PITA, that I can't have them picked up like domestic orders, and that getting to the post office is a ONCE a week thing. Thankfully my wife was able to get the package to the post office this week, and it is on the way, so it didn't wait until this weekend.

All other regular orders were shipped this week, shipped within a few days of payment (a couple the SAME DAY) - this was a case where I had to find MISSING parts, and then get them shipped. I found them within a week, had them packed the next and somehow that wasn't fast enough.

I did have a busy week 1/28 through 2/1 - see above, things happen, real life gets in the way, I AM NOT A HOBBY SHOP, I stated that categorically in every offer posting that I've made here.

I've made good one EVERY SINGLE ORDER THAT I RECEIVED from my 700+ item cull - I shipped well over 125 orders with 650+ items. And while I have received a few thanks, this sort of stuff absolutely ruins it for me. I guess I'm just wired differently, or maybe it's that I've been on the shipper's end of things too long, and therefore have a huge tolerance for those that do the same.

I guess the few complainers should take satisfaction in the fact that the trickle of orders that I was getting has completely ended - those that were pending from this site have all disappeared and haven't followed up on their requests, so you guys won, your libelous posts have closed down my sales - additionally, I have pulled all my postings. Heck, I don't even feel like I can post on the site now, as I'm "that guy" that scewed everyone over in the traders section.

But I will continue to defend my good name - I won't let it pass - as always there are two sides to the story.

I would also have everyone note that the TRUE bad traders aren't here defending themselves, they're not showing their heads as they really have taken people's money, or haven't completed a trade, etc. Funny that the only place I'm responding is in here.

Paul

[model_madness]

Quit moaning for Petes sake, you sound like a woman with PMS.

Perhaps I should mention your recent PM to myself entitled "F*ck You" in response to my post.

I ignored it as coming fromn a childish brat i.e youself, but rude and obnoxious nonetheless.

All i can say is good riddance to you, now go and play with your fiddle.

[ReccePhreak]

From the "Rules of the Road":

Prohibited Conduct

Violation of these rules is grounds for modification of posting privileges. Modification of posting privileges can consist of moderator restriction, temporary suspension, extended suspensions, or outright banning:

No posting private e-mails, PM's and other private correspondence to the ARC forums.

[doctorpepper]

i got all the stuff i paid for from pcotcher. it took a while, yes, and the posts about him did freak me out a little, yes, but it still got here in the end. the delay didn't matter in any case - the resin went straight into the stash.. to be used maybe in the next decade

drPepper

[RedStar]

From the "Rules of the Road":

Prohibited Conduct

Violation of these rules is grounds for modification of posting privileges. Modification of posting privileges can consist of moderator restriction, temporary suspension, extended suspensions, or outright banning:

No posting private e-mails, PM's and other private correspondence to the ARC forums.

Larry,

So, let me understand that - I'm supposed to let somebode come on here, state half truths, and just let them slander me?

Where's the policy about excessive harassment? About half truths? About bending facts to make somebody look worse?

Would you all say the same thing to my face if you saw me? Or is it just the safe anonymity of the internet, and sitting at your keyboard, that you feel obliged to keep the crusade up?

Reality has long since left this situation, I've never chastised anyone for being three weeks or less late - and in EACH case here, the elapsed time was three weeks or less. I had one buyer that strung his sale along for TWO MONTHS, who provided excuse after excuse for not paying (on a $20 or less order) and then when he did, he received his order just a few days later. Did you see me on here trashing him? No, because I live in the real world - not the fantasy land of a spoiled child, indulged too much by his parents.

I can defend my name here, and will continue to do so - using what ever means I DEEM necessary - especially as long as you that continue your harassment of me continue to indulge in hyperbole, misquotes, and half truths.

Oh and let's summarize:

1) Model Madness - you publicly threw me under the bus for taking 18 DAYS to be to the point where I was ready to ship your order. And despite my near constant communication, you moved your crusade here. Because of your bad faith, I provided a full refund including extra to cover paypal fees. Depsite being 100%+ whole, I am now public enemy number one.

2) Recce Freak - you complained about slow service because I got confused as to when I had shipped your order. You requested cheap shipping, which works outside my normal proces (and resulted in a policy change in how I handle domestic orders). You received your order in full - later than I would have liked to have shipped, but you received your order in full. Have you used the decals in the last month and a half? Did you mis a contest or commission opportunity becaused the decals got there a couple of weeks later than they should have?

3) Postal - you complained because I was delayed ONE week in sending missing parts for an item that I had shipped you. Most people that ship a set missing parts would take several weeks to find the parts or arrange a refund - me it was within a week that.

Is there anything in there that's that unreasonable in a real-world situaton? Especially in light of the number of other orders that I shipped, and just the overwhelming volume of e-mail that I was dealing with to keep the orders straight?

I thought so!!!

[ReccePhreak]

Larry,

Would you all say the same thing to my face if you saw me?

Based on my experience, and what experiences other members of our club in NW Florida have had with you, the answer is YES!

2) Recce Freak - you complained about slow service because I got confused as to when I had shipped your order. You requested cheap shipping, which works outside my normal proces (and resulted in a policy change in how I handle domestic orders). You received your order in full - later than I would have liked to have shipped, but you received your order in full. Have you used the decals in the last month and a half? Did you mis a contest or commission opportunity becaused the decals got there a couple of weeks later than they should have?

You talk about "half truths" and "bending the facts", well I DID NOT request cheap shipping! I asked you for shipping costs, PERIOD! You decided to ship it the cheap way, when you finally got around to it! But I am not going to post our emails, to prove it, because it's a posted violation of the ARC Rules.

Larry

[RedStar]

Well then Larry, since you're about the only one I have a chance to speak to, I look forward to having that conversation with you face to face - and finding out who else has dealt with me from that area that has problems - I'm not aware of anyone, but I welcome to find out who else is speaking poorly of me.

As for slower shipping, since I can't post e-mails here, you did ask to not have to pay the $4.60 priority rate, so barring that the only other choice is first class, and that can't be done via the USPS website, and can't be picked up at the house, etc. etc. etc. So it slows down more than just the rate that the USPS handles it.

I look forward to the opportunity to speak to you about this in person.

Edited February 10, 2008 by pcotcher

[AX 365]

I'm not taking sides but...

[Dimosthenis]

Paul,

Have you received my e-mail of Feb 6, and/or have you done something about it? Is there any sort of problem in sending the money that you are perhaps too shy to e-mail me about or any sort of fear against me or I don't know what, that prevents you from answering???

I had it e-mailed to your old AND new address, to try to avoid any miscommunication and have not received ANY answer and NO money. I would be happy to help if there is any issue. And you, would you be SO kind as to PLEASE answer me first for once instead of 'defending' yourself in the forae while at the same time neglecting to answer my e-mail, thus ignoring me? It would make me feel a lot less irritated and even less willing to keep on posting about an outrageous situation you have developed which YOU are apparently not willing to rectify...

I don't know what you think of yourself but I have had trades gone bad, and some resolved, and would retrade with some of these guys simple because they were up and straight against me and tried, some managed in the end, to prove to me that they wanted to do good a trade gone bad. Not you I suppose...

Since it's gone on enough, amigo, this has been sent to both to the ARC forum as my update, for all to see, and to the aforementioned addresses for YOU to see (?), so there is no 'privacy' violation I hope.

no regards,

Dimosthenis

PS: I know 6-19 Feb. might not be three weeks (as I quote you: "Reality has long since left this situation, I've never chastised anyone for being three weeks or less late - and in EACH case here, the elapsed time was three weeks or less..."), but if you want to blame me check the threat title...

[Dimosthenis]

Payment from Mr. P. Cotcher has been received via paypal, pending clearance.=

[Hornet78]

Good Gawd, what is wrong with you people. Who here hasn't waited a long time for an item Especially if it's going out of the country. I have bough several things from country's outside of the US and waited. I'm looking at a two week wait form an order from Hannats if not longer. Do I go I should be building a model! and rave about it? no I realize there is a thing called overseas shipping and it takes awhile. I recently sold an item to someone here in the US by Priority mail and it's been 10 days and now I;m getting questions asked. Is it my fault the post is tied up with weather or somehting else? NO. The buyer didn't ask for Insurance or tracking and now if he dosn't recieve it I'm sure he will want his money back. Once I recive the money it's his and if the buyer dosn't want tracking or insurance why should I refund him? because I don't want to hear about it here from a bunch of sniviling little girls.

Paul , you have done everytihg possible to satisfy these "People" I wouldn't wast my time with them. It's the same guys doing the bitching all the time. and While I have never had the oportunity to sell anything to these guys I won't sell to them in the future because I will accused of being tardy if I don't send the package out bfore i recive the money or better yet before I know they even want the kit.

To the 3 complainers quit

Jim

[TonyH]

WOW!

[marine4 ever]

this is almost as good as reality T.V.

semper fi

Dan

[Jeff Adair]

Based on my experience, and what experiences other members of our club in NW Florida have had with you, the answer is YES!

You talk about "half truths" and "bending the facts", well I DID NOT request cheap shipping! I asked you for shipping costs, PERIOD! You decided to ship it the cheap way, when you finally got around to it! But I am not going to post our emails, to prove it, because it's a posted violation of the ARC Rules.

Larry

FIGHT! FIGHT FIGHT!

All this aside I has a issue with this guy some years ago and I just use it as a "Real Life" lesson learned

and avoid him at all the contest or where ever I see him at!

Thanks

Jeff

[RedStar]

Why are you bumping this Jeff? This is OLD news. What grudge are you still holding? 99.9% of the people I deal with are happy, repeat customers, so to see this thread continue to get attention - especially several weeks/months after the last issue was CLOSED?

[Thrushcom]

Whether a buyer or a seller, why is it such a struggle for some folks to handle a transaction responsibly? I NEVER enter into an agreement in which I do not have the time or means to fullfill. A busy week at work or I can't cover the postage until payday are hard excuses for me to accept. These are generally circumstances that one can anticipate and should disclose to the other party. If this is acceptable that is fine, generally it is for me if I am told up front, but nothing bothers me more than when my check has been cashed or my kit has been sitting on someone's shelf for a couple of weeks, and I start getting excuses as to why my item has not shipped or I have not been kept informed of the situation! Life does happen and things do happen, its happened to me, but I am always quick to keep the other party informed of the situation. ITS EASY TO DO! Just because you fullfill your obligation, eventually does not mean you are a GOOD trader or even an HONEST trader!

[ReccePhreak]

I wonder if Paul Cotcher is going to continue his slow service, now that he's opening his own "store"? <_<