Raymond Chung

If the Canada warehouse run out of stock it will be filled from China office. UPS IS ONLY for USA site not Canada. if you select a shipping option only for local country the system will check if the item in stock or not, if not it will avoid you to place the order

That is the new China based low cost air mail option we will adding back the shipment notification email onward

Dear all long supported fans of Luckymodel in arc, Just want to take this place to let all of you know what happens, it is a long story and I want to make it short. As I still want to use the time to clear out the mess. 1. We introduce our own shipping system since Cov19 as hk post stop carrying cargo to many pace, so we coload the presold packet together with our Kinetic restock in North America, Canada, UK and Australia, by our own 40'fcl container services. 2. This system started in 2020,2021 where it is the only shipping option to send larget box sized t

Dear IAf-man, Please direct to my raymond@luckymodel.com, i may overlook the email. or missed. Recently i am frequently on the road, so may missed out the request direct from whatspps, messager. But if you in israeli, all surface mail still suspended from hong kong post. At present, mails destined for Israel are transited via other postal administrations. As advised by the postal administration of transit postal administrations, due to the persistent impact brought by the events in the region, additional conveyance time are required for t

Can anyone help ? As I cannot access the page from my cell phone, but cannot access via web browser anyone experienced it ? I have a lot of reply here want to share

Please contact me at raymond@luckymodel.com yes 2024 is a chaos, the FCL rate is crazy and we just get an update the rate gone up 3 times again. So we will soon either stop the low rate shipping and pass back to post office or increase the shipping cost.

As far as I know, Hasegawa is not a public listed company.

Sorry I cannot guarantee the time I try to ask GWH China agents

Let me know the kit number I see if we can get it

Please wait. a bit.

Hi sorry for late reply please send your details to info@kineticmodel.com and specify the part number (00-180-xxx) for new f-16 and your address you may be asked for shipping around USD 13 Raymond

After finish the emanual the next one on my desk is the part replacement website

Better to email me the order# so I track it personally.

Luckymodel with s the email domain

Yes

As nowadays we have multiple warehouse among world, and we have 2 warehouse in Hk/China region so when you see in stock it may in stock in Hk or China office. And we will split the order and handle the shipment from different center. as those items already in USA those item will be released right away. So sometimes some client is surprised with the 5 days delivery with surface mail ! as some of the items are stocked in China where the release to shipping is different from HK (as container fully loaded sometimes) it will be postponed to next container.

As those who buy overseas, you notice the cross boarder purchase via traditional postal services becoming more expensive. The world has changed from globalization to regionalization. Thus, at LuckyModel, this is the 4th years that we working hard to establish a new supply chain network to cope with the postal cost, VAT challenge worldwide. The LUCKY AIR is a new method which we are fine tunning everyday in order to offer the lowest possible cross countries shipping while maintain a reasonable timing. 5 days cross country low shipping cost has gone by the public services. The last

It depends on the zip code recently the USPS offer cheaper price. but let me check if we can bear the additional cost or giving an option to go for higher price using UPS

We are asking the shipping company by container number and see if it transferred to another vessel

Dear Thanh we are upgrading the tracking update. The one you see may be the tracking heading to KS, once the box arrived it will be rerouted via UPS or USPS and another tracking will be loaded Raymond

Yes, it is now being forward to USPS/UPS today. The tracking is the 1st leg shipment to our KS office and it will take 2-3 days to reach you.

Dear Brian don’t worry my staff in KS now on trip and the package should be received by the reception office but you never know USPS 🙂 we have asked USPS redeliver or my staff will go to pickup Monday. we are running a new path via different carrier to test the delivery performance. all package will go out KS by USPS/UPS on Monday with the local tracking available in the last mile shipment. More software update to cope with this new services and the delivery timing suffered a bit by combination of Easter holiday local trip etc.

Dear Matt sorry my software update is not finished completely. As the new routing the order sent to USA as if “Hong Kong” for transfer. but you can see the tracking from UPS it is all heading to USA KS. I will finish the software update to display correctly. raymond

This is the second batch of the new LUCKY AIR to USA, we are evaluating the performance and see how we can make smooth and faster onward. initially, we think we can only wait a week before we can collect enough order to go out. now we can ship out every 2-3 days. And for the UK customer, you don't need to worry being annoy by the custom, we have a broker to manage the VAT already.

Dear Thanh, Yes, the box is out of delivery to our KS office, but my staff is on trip till friday, so he will forward to UPS/USPS right away.