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Raymond Chung

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Everything posted by Raymond Chung

  1. As nowadays we have multiple warehouse among world, and we have 2 warehouse in Hk/China region so when you see in stock it may in stock in Hk or China office. And we will split the order and handle the shipment from different center. as those items already in USA those item will be released right away. So sometimes some client is surprised with the 5 days delivery with surface mail ! as some of the items are stocked in China where the release to shipping is different from HK (as container fully loaded sometimes) it will be postponed to next container.
  2. As those who buy overseas, you notice the cross boarder purchase via traditional postal services becoming more expensive. The world has changed from globalization to regionalization. Thus, at LuckyModel, this is the 4th years that we working hard to establish a new supply chain network to cope with the postal cost, VAT challenge worldwide. The LUCKY AIR is a new method which we are fine tunning everyday in order to offer the lowest possible cross countries shipping while maintain a reasonable timing. 5 days cross country low shipping cost has gone by the public services. The last
  3. It depends on the zip code recently the USPS offer cheaper price. but let me check if we can bear the additional cost or giving an option to go for higher price using UPS
  4. We are asking the shipping company by container number and see if it transferred to another vessel
  5. Dear Thanh we are upgrading the tracking update. The one you see may be the tracking heading to KS, once the box arrived it will be rerouted via UPS or USPS and another tracking will be loaded Raymond
  6. Yes, it is now being forward to USPS/UPS today. The tracking is the 1st leg shipment to our KS office and it will take 2-3 days to reach you.
  7. Dear Brian don’t worry my staff in KS now on trip and the package should be received by the reception office but you never know USPS 🙂 we have asked USPS redeliver or my staff will go to pickup Monday. we are running a new path via different carrier to test the delivery performance. all package will go out KS by USPS/UPS on Monday with the local tracking available in the last mile shipment. More software update to cope with this new services and the delivery timing suffered a bit by combination of Easter holiday local trip etc.
  8. Dear Matt sorry my software update is not finished completely. As the new routing the order sent to USA as if “Hong Kong” for transfer. but you can see the tracking from UPS it is all heading to USA KS. I will finish the software update to display correctly. raymond
  9. This is the second batch of the new LUCKY AIR to USA, we are evaluating the performance and see how we can make smooth and faster onward. initially, we think we can only wait a week before we can collect enough order to go out. now we can ship out every 2-3 days. And for the UK customer, you don't need to worry being annoy by the custom, we have a broker to manage the VAT already.
  10. Dear Thanh, Yes, the box is out of delivery to our KS office, but my staff is on trip till friday, so he will forward to UPS/USPS right away.
  11. Hello everyone the first batch is on the way to US and when the goods arrive the local UPS number will be updated. And from there it will reach you in 3 days. the transit Pacific route will first arrive Chicago within a week.
  12. We run out of the part at the moment and we reproducing the parts. And we check with the finished stock, the canopy is right. maybe your batch is defective only.
  13. Please contact me at raymond@kineticmodel.com This is the first time i heard this. If this really happens, it may be related to certain batch where the parts get "warpped" during injection. Normally the workers cut the corner by releasing the parts without reaching the settlement time.
  14. Our “flat shipping” services actually coload the pre packed order into our regular restock of Kinetic item, and it absorb the shipping cost from Asia to KS, the shipping cost charged only used to offset some local UPS shipping charges, the downside is it takes times. having check the surface mail option provided from post office, the lasted updated shipping time around 5-6 months if it don’t get lost. Although it has the tracking but it does not means it can get delivered these days. the Cross country postage system has changed a lot since the pandemic, if anyone who travel
  15. I see there is recess slot to hold the tub edge ?
  16. The tube cannot fit inside the fuesage ?
  17. You mean the resin seat does not fit ? How about the plastic ?
  18. Well base on your comment is those option included in other kits maker staying the kit is F-16A ? Like Hasegawa Academy Monogram Revell ? Or if Tamiya stay this is block 25 are the plate included ?
  19. Can you email me you order# 

  20. Added parts in the lower fuselage sprue. Also a smoke pipe ready for the T bird boxing later this year
  21. An updated already applied from 48133 boxing RSAF which include the ADF IFF parts
  22. The shipment landed in US Last week and send to FedEx/UPS, now it should show you the FedEx/UPS tracking, if not please contact our customer services.
  23. The CFT and spine would not be appear at least by 2026
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